1. Information we collect
When you use Omic’s services, we may collect:
- Contact information (name, email, company)
- Account and usage data
- Research queries and interactions with our AI platform
- Technical information (IP address, browser type, device information)
2. How we use your information
We use the information we collect to:
- Provide and improve the Omic platform
- Respond to inquiries and provide customer support
- Send important updates about our services
- Analyze usage patterns to enhance our platform
3. Data security
We implement industry-standard security measures to protect your information. Your research data is encrypted and stored securely, and your notebooks, assays and models are never used to train anyone else’s system. Free accounts are open research accounts: work you run in a free account is public and visible to others by design. Paid and enterprise accounts are private.
4. Data sharing
We do not sell your personal information. We may share data with service providers who help us operate our platform, and as required by law.
5. Your rights
You have the right to access, correct, or delete your personal information. Contact us to exercise these rights.
6. Contact
For privacy inquiries: privacy@omic.ai